Arbor

Frequently Asked Questions

What is Arbor?

Arbor is a Management Information system (MIS) that schools require to manage the large amount of information we hold about our children and families.  We will use it to:

How do I get Arbor?

You should get a welcome email providing instructions.  If not please follow the steps below:

I can't log in - Arbor says I don't exist

This is most likely because you have used a different email address from the one you have given us.  Please call the office and check which email we hold or ask them to update your records.

When I log in I can only see my child who is at Secondary school?

This is most likely because you have used a different email address from the one you have given us.  Please call the office and check which email we hold or ask them to update your records.


I can't see how to book Breakfast Club / After School Club

This may be because you need to register your interest first.  Follow this link for further information about how to do this.

Who can see my contact details?

Only you can see your own contact details.  Other parents, whether they live with you or not, can only see your name (not your contact details.)